Workato

Description

Workato is an enterprise automation and integration platform that connects applications and data through low-code “recipes” that trigger actions across SaaS and on-prem systems. It offers 1,000+ connectors, APIs, and data pipelines, along with enterprise controls for SSO/RBAC, credentials, approvals, and audit logs. Workbot, Workato’s chat-based app for Slack and Microsoft Teams, lets employees approve requests and launch automations directly from their messaging tools. An example use case of what Workato can do is employee onboarding: when a new hire is confirmed in an HR system like Greenhouse, Workato can automatically create their record in the HRIS, provision accounts in identity platforms such as Okta, and set up learning profiles. What previously required hours of coordination between HR and IT now happens automatically in minutes, ensuring employees are productive on day one. This is just one illustration—enterprises also use Workato to automate finance operations, IT service requests, and other multi-step processes that span departments.

Customers

What Problem Does Workato Solve?

Enterprises often rely on disconnected apps, manual approvals, and one-off integrations that create delays, inconsistent data, and limited auditability. These inefficiencies increase compliance risk, frustrate employees, and slow AI adoption. Workato eliminates integration backlogs by standardizing event triggers, consolidating approvals in Slack/Teams, and enforcing access and logging policies so workflows and AI agents run reliably with full traceability.